To ensure freshness, we ship Monday through Thursdays until 2:00pm. If you place your order after 2:00pm (Pacific Standard Time) on Thursday, your order will be shipped on Monday.
- All packages are shipped via USPS Priority Mail
- Please allow 1-3 business days for delivery in the 48 contiguous United States
- Please allow 4 business days for Alaska & Hawaii
- APO/FPO Military Mail: Normal delivery time for soldiers stationed overseas is, on average, 7-15 days. However, we cannot track the package once it enters US Military Mail system. These orders are shipped at your own risk.
OUR GUARANTEE IS SIMPLE…
In the unlikely event that you, or the receiver of your gift, is unhappy with our cookies, we stand behind our guarantee to replace the package at no charge or we’ll return your money.
Please understand that we cannot be responsible for insufficient or incorrect addresses, for packages that are left at the address by the mail carrier, for notices left by the carrier for redelivery, or for students who do not pick up their mail in a timely fashion.
CANCELLATION POLICY: As long as we have not actually shipped your package, you can cancel your order at any time. LOCAL DELIVERY CHARGES MAY APPLY FOR LOCAL, SPECIAL DELIVERIES